People Power

We focus so much on developing products, services, systems and policies that we can often forget about developing our employees and meeting the basics of their needs and wants. Some valuable information has been collated for you on how your employees can be the people power that you require to continue your business’s success.

Understanding Your Employees

It has been found that employees will take more interest in their work when they are encouraged and are able to share their ideas and contributions and can see them implemented. Ideally your employees just want and need:

1. to be rewarded for a job well done
2. feel involved with the business
3. feel that their contribution is valued
4. work on tasks that compliment their intelligence and fulfill their potential

Peak Performers

Give your employees encouragement and direction whenever it is needed but allow them to have control and carry out their work as they see fit. You employed them for a reason and it is usually due to their capabilities, so let them do what they need to do. Ensure you have clear and established goals and objectives that your employees understand and you will be able to ensure your employee will work to their potential.

Top Tips

Below are the 15 top tips that will help you to build your employees’ morale, meet employees’ wants and needs and improve their perception of the workforce.

1. Always relate to your employees as people and not just hired staff
2. Make sure employees see the results of their labours
3. Adjust your management style to suit individuals
4. Keep employees informed of changes at all times
5. Be clear in communicating expectations, priorities and limitations
6. Make reasonable efforts to keep jobs interesting and challenging
7. Encourage promotion from within
8. Make sure your employees are willing and able to perform what you are expecting of them, especially if there is a strict deadline or there are busy periods
9. Conduct employee performance reviews
10. Always give your employees feedback
11. Tell employees how they can get more money in their pocket
12. State clearly to your employees your management style so they understand your approach
13. Set up well understood communication lines such as meetings, etc
14. Trust your employees. If you have delegated it to them, let it go and let them do it. If they aren’t capable they shouldn’t be given the task to begin with.
15. Welcome your employees’ ideas
Get in touch and ask us to conduct a FREE Business Evaluation Meeting and find out about our unique way of designing and implementing strategies to generate sustainable business improvement.
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Back To Basics – Being Organised

One of the most important skills a manager can possess is the ability to be organised. Not only does your work require structured thinking, discipline and action, it also requires the ability to juggle a multitude of jobs at any one time – all with their own complexities and client expectations. Now add transformation into the mix. Actions to undertake, deadlines to meet, changes to implement etc And now there is all the normal day to day administrative work to do – performance reviews, management reporting, marketing the business, coaching the team and the list goes on.

So how do you get through all this work without working 24 hours a day? Yes, you could employ more resources or you could get back to basics and employ simple and effective organisational skills to help you work more efficiently. Being organised is not just about getting a lot of work done. It is also about creating a work environment that is conducive to clear thinking, a lower error rate and enables you to control what you do and when you do it. It is also an environment that says to a client “We are efficient, we know what we are doing and you can have complete confidence in us to do a great job”. To achieve this and enjoy control over your workspace, here are a number of tips to improve your organisational skills:

  • Use a notebook or diary to track important notes and record action items. Your memory may be excellent, but there it is no substitute to writing actions down
  • Use checklists. Yes – not only will your new checklists be essential in creating consistent quality in your business, they will help you be more organised
  • Do one thing at a time. Multitasking is a great skill, but don’t multitask when working on client jobs. Adopt the mantra “One thing at a time”
  • Plan in advance. This is about preventative maintenance and planning, NOT reacting. Plan out your week and your day to use your time most effectively
  • Use folders and colour coding. As simple as this seems, putting things in folders (and labelling them) is an excellent way to be organised. Plus, having a tidy work area can give you a sense of control
  • Avoid cutting yourself short. We have all fallen into the trap of not allowing ourselves sufficient time to get a task complete. By being organised, you will have a clear picture of your priorities and be able to make promises you can keep
  • Use “To Do” lists. Simple; easy; inexpensive. Update your list every night before going home and revisit it every morning. Create a list for your week and refine it as the week progresses
  • Co-ordinate with others. You don’t work in a vacuum so co-ordinate efforts with your team members, especially if you need their assistance to complete a job. Your last minute rush is not their problem
  • Learn the most important word “No”. Being organised means having to occasionally say “no” to new work. Practice as this is a hard lesson to implement
  • Get the lay of the land. If you are new to the business, check out where essentials items are kept, who looks after stationery, computers, printers, photocopiers etc. Knowing where things are kept will save you time trying to sort this out later
  • Keep a tidy desk. This has to be one of the most difficult organisational techniques for a manager to implement. A tidy desk does contribute to clearer thinking, helps you avoid distractions, and reduces the chance of client work being misfiled.

Investing five minutes in improving organisational skills today will pay great dividends tomorrow!

Get in touch and ask us to conduct a FREE Business Evaluation Meeting and find out about our unique way of designing and implementing strategies to generate sustainable business improvement.