People Power

We focus so much on developing products, services, systems and policies that we can often forget about developing our employees and meeting the basics of their needs and wants. Some valuable information has been collated for you on how your employees can be the people power that you require to continue your business’s success.

Understanding Your Employees

It has been found that employees will take more interest in their work when they are encouraged and are able to share their ideas and contributions and can see them implemented. Ideally your employees just want and need:

1. to be rewarded for a job well done
2. feel involved with the business
3. feel that their contribution is valued
4. work on tasks that compliment their intelligence and fulfill their potential

Peak Performers

Give your employees encouragement and direction whenever it is needed but allow them to have control and carry out their work as they see fit. You employed them for a reason and it is usually due to their capabilities, so let them do what they need to do. Ensure you have clear and established goals and objectives that your employees understand and you will be able to ensure your employee will work to their potential.

Top Tips

Below are the 15 top tips that will help you to build your employees’ morale, meet employees’ wants and needs and improve their perception of the workforce.

1. Always relate to your employees as people and not just hired staff
2. Make sure employees see the results of their labours
3. Adjust your management style to suit individuals
4. Keep employees informed of changes at all times
5. Be clear in communicating expectations, priorities and limitations
6. Make reasonable efforts to keep jobs interesting and challenging
7. Encourage promotion from within
8. Make sure your employees are willing and able to perform what you are expecting of them, especially if there is a strict deadline or there are busy periods
9. Conduct employee performance reviews
10. Always give your employees feedback
11. Tell employees how they can get more money in their pocket
12. State clearly to your employees your management style so they understand your approach
13. Set up well understood communication lines such as meetings, etc
14. Trust your employees. If you have delegated it to them, let it go and let them do it. If they aren’t capable they shouldn’t be given the task to begin with.
15. Welcome your employees’ ideas
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Attitude = Altitude

Have you ever worked with someone who is skilled, knowledgeable and experienced, yet just never seems to get ahead? Most of us have at some time or another. Alternatively, have you come across someone not quite as talented, but seems to always be moving upwards? The difference between these two types is not their level of skill or knowledge or experience. It comes down to one single thing – attitude.

Whether you are a Client Manager, Team Leader or Support Staff Member, the level of success you will have is dependent up one on thing – your attitude. Your attitude – your approach, point of view or opinion (whichever you prefer) influences the way you look at everything around you – your role, your tasks, your goals, your colleagues, your current situation and your future path. Simply put your attitude is an amalgamation of your behaviours, beliefs and feelings – your experiences, education and personality shape your attitude. Knowing this, it becomes relatively easy to see why some people are successful and others (who you might think should be) are not. It has to do with their attitude.

Think of what defines a “positive” attitude in your business:

  • A general “can do” view of the role, challenges and new tasks
  • Preparedness to go the extra mile to help a client or solve a problem
  • Tenacity in dealing with complex issues
  • Viewing problems as a new and exciting challenge
  • Giving praise where it is due, acknowledging the efforts of colleagues and thanking them publicly
  • Looking for solutions, not problems
  • Ignoring the blame game and just getting down to sorting out the problem
  • Acknowledging and embracing different points of view
  • Recognising that being right at all costs is not the path to co-operation
  • Being even tempered, considered and proactive in the approach to issues

While this is just some of the many characteristics of a positive attitude, you might begin to realise that a colleague who demonstrates these behaviours is an incredibly valuable asset a business. If you have a positive attitude, you are likely to:

  • Be resilient and quickly recover from unpleasant or difficult situations. You will look for lessons in the experience rather than continually looking back on how horrible it was
  • Be optimistic about the future. This optimism will help influence those around you
  • Be confident in your skills and ability. You will recognise areas of development and happily embrace learning
  • Help you manage your emotions and express them in constructive ways
  • Take responsibility for your actions
  • Think outside the square and consider all options, even those that appear unlikely

Basically, your attitude will determine your altitude in business and in life. A positive attitude towards your job and your goals can be the determinant of your success. That is, an optimistic outlook, can do approach and view that anything is possible, will often provide you with the energy and enthusiasm to succeed.

http://www.nuOrder.co.uk

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